What exactly is TradeWords?
TradeWords is a done-for-you content service for small UK businesses — especially trades, salons, shops, and hospitality. We plan, write, and schedule your marketing content so you can stay visible online without having to think about what to post.
How does it work?
- Choose a plan — Starter, Growth, or Full Works.
- Complete a short onboarding form about your business.
- We generate and schedule your content automatically each month.
- You can review or request tweaks before anything goes live (optional).
What is the client portal?
Your client portal is your private dashboard where you can view your content plan, see what’s scheduled, submit posts or business news, manage approvals, and update your details — all in one place. It’s designed to keep everything organised without endless emails or spreadsheets.
What kind of content do you create?
Depending on your plan, we create social media posts, email newsletters, blog content, Google Business updates, and promotional posts — all written to sound like you, not generic marketing copy.
How much work do I need to do?
Very little. Once onboarding is complete, everything runs on autopilot. You can submit ideas or business updates if you want to influence content, but it’s never required.
What is “Submit a Post”?
Submit a Post lets you share an idea, offer, or announcement. We don’t just publish what you send — we refine the wording, create visuals, and schedule it so it fits naturally into your wider content plan.
What does “Give Us Your News” mean?
You can share business updates such as seasonal changes, announcements, or key information. We use this to improve and tailor your future content without disrupting your regular posting schedule.
Do I need to do anything technical?
No. We handle the writing, design, and scheduling. You won’t need to log into social platforms unless you want to.
Can I review content before it goes live?
Yes. You can choose autopilot scheduling or manual approval. If you prefer hands-off, everything can run automatically.
Do you manage my social media accounts?
We manage the content — planning, creation, and scheduling. We don’t handle messages, comments, or paid advertising.
Is the website fully managed?
No. Website support is content-led and limited to what’s included in your plan (such as a simple 1-page site). We don’t provide full website management or custom development.
Is the content AI-generated?
We use AI to speed up ideas and production, but every piece is reviewed, refined, and aligned to your brand before delivery.
How long does setup take?
Usually 2–3 working days once onboarding is complete.
Can I cancel anytime?
Yes. Plans are month-to-month. Cancel anytime and your subscription runs until the end of the current billing period.
Who owns the content?
Once paid for, the content is yours to use anywhere you like (excluding resale to third parties).
How do payments work?
Subscriptions are billed monthly via Stripe. You can upgrade, downgrade, or cancel anytime from your customer portal.
What support do I get?
Email support Monday–Friday, 9–5. Priority handling is included on higher-tier plans.
Where are you based?
We’re proudly based in Devon, UK, and work with businesses nationwide.
What about data and privacy?
We’re fully GDPR-compliant. Your data is used only to deliver your service and is never sold or shared.
